{"id":32389,"date":"2021-01-29T17:15:25","date_gmt":"2021-01-29T16:15:25","guid":{"rendered":"https:\/\/anterior.itakaescolapios.org\/?page_id=32389"},"modified":"2024-09-11T09:38:36","modified_gmt":"2024-09-11T08:38:36","slug":"calidad","status":"publish","type":"page","link":"https:\/\/anterior.itakaescolapios.org\/en\/quienes-somos\/calidad\/","title":{"rendered":"QUALITY"},"content":{"rendered":"<p><\/p>\n<div style=\"background-color: #e4e3b8; padding-top: 5px; padding-left: 5px; padding-right: 5px; text-align: justify;\">\n<p>Itaka-Escolapios, based on its <a href=\"https:\/\/anterior.itakaescolapios.org\/en\/quienes-somos\/plan-estrategico\/\">Strategic Plan<\/a> and oriented towards the achievement of its Mission, Vision and in accordance to its Values, establishes the following <strong>Quality Policy<\/strong> for the whole network.<\/p>\n<p>One of the main objectives of Itaka-Escolapios is to achieve the satisfaction of all the stakeholders of the network, with respect to the projects it carries out.<\/p>\n<p>In line with this objective, the Board of Trustees establishes the following <strong>commitments<\/strong>:<\/p>\n<ul>\n<li>To promote the <strong>culture of quality management<\/strong> throughout the organization, implementing a Quality Management system for the network and continuously improving it in order to increase the <strong>satisfaction of the stakeholders<\/strong>, with the measure of this satisfaction being the reference framework for establishing and reviewing of the <strong>quality objectives<\/strong> that are established.<\/li>\n<li>To seek continuous improvement through <strong>process-based management<\/strong>, training the people who work for the network and dealing appropriately the <strong>suggestions and complaints<\/strong> of the stakeholders.<\/li>\n<li>To <strong>inform, motivate and involve all the interested teams<\/strong> in the results obtained.<\/li>\n<li>To support quality management and process-based management in all the <strong>Itaka-Escolapios demarcations and headquarters<\/strong>.<\/li>\n<\/ul>\n<p>The Executive Committee has been entrusted with leading the process and carrying out this quality policy and managing the available resources effectively.<\/p>\n<p>For this reason, it asks all the teams of the network and those who collaborate with Itaka-Escolapios to get involved in the continuous improvement processes and to use the services that the network makes available in correct and usefully way in order to achieve the defined quality objectives and commitments.<\/p>\n<p>Board of Trustees of Itaka-Escolapios<br \/>\n29 June 2020<\/p>\n<\/div>\n<p style=\"text-align: right;\"><a href=\"https:\/\/anterior.itakaescolapios.org\/wp-content\/uploads\/2021\/03\/200629-Pol\u00edtica-de-calidad-Itaka-Escolapios.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Download the Quality Policy<\/a><\/p>\n<p>In keeping with the commitment to continuous improvement set out in our Quality Policy, Itaka-Escolapios has set up a Quality Committee and has obtained the <a href=\"https:\/\/anterior.itakaescolapios.org\/wp-content\/uploads\/2021\/03\/Certificado-EDUQATIA-ISO9001-AI-714-19.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">ISO 9001:2015 certification<\/a> at the Valencia headquarters.<\/p>\n<p>As one of the main objectives of Itaka-Escolapios is to achieve the satisfaction of all the stakeholders of the network, the following suggestions, complaints, and congratulations mailbox has been set up to facilitate their reception and forwarding to the corresponding teams.<\/p>\n<div style=\"border: solid 1px #beba2b; padding: 5px; background-color: #e3e3b8;\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f32435-o2\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"32435\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/32389#wpcf7-f32435-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"32435\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f32435-o2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tipo\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"tipo\" value=\"Sugerencia\" \/><span class=\"wpcf7-list-item-label\">Sugerencia<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"tipo\" value=\"Queja\" \/><span class=\"wpcf7-list-item-label\">Queja<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"tipo\" value=\"Felicitaci\u00f3n\" \/><span class=\"wpcf7-list-item-label\">Felicitaci\u00f3n<\/span><\/span><\/span><\/span>\n<\/p>\n<p><strong>A qui\u00e9n va dirigida<\/strong>\n<\/p>\n<p>Sede*: <span class=\"wpcf7-form-control-wrap\" data-name=\"sede\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"sede\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"OTRA \/ GENERAL\">OTRA \/ GENERAL<\/option><option value=\"BOLIVIA\">BOLIVIA<\/option><option value=\"BRASIL\">BRASIL<\/option><option value=\"CAMER\u00daN\">CAMER\u00daN<\/option><option value=\"CHILE\">CHILE<\/option><option value=\"COSTA DE MARFIL\">COSTA DE MARFIL<\/option><option value=\"ESPA\u00d1A\">ESPA\u00d1A<\/option><option value=\"Alca\u00f1iz\">Alca\u00f1iz<\/option><option value=\"Barbastro\">Barbastro<\/option><option value=\"Bilbao\">Bilbao<\/option><option value=\"Granada\">Granada<\/option><option value=\"Jaca\">Jaca<\/option><option value=\"Logro\u00f1o\">Logro\u00f1o<\/option><option value=\"Pamplona\">Pamplona<\/option><option value=\"Madrid\">Madrid<\/option><option value=\"Sevilla\">Sevilla<\/option><option value=\"Soria\">Soria<\/option><option value=\"Tafalla\">Tafalla<\/option><option value=\"Tolosa\">Tolosa<\/option><option value=\"Valencia\">Valencia<\/option><option value=\"Vitoria\">Vitoria<\/option><option value=\"Zaragoza\">Zaragoza<\/option><option value=\"FILIPINAS\">FILIPINAS<\/option><option value=\"GAB\u00d3N\">GAB\u00d3N<\/option><option value=\"GUINEA ECUATORIAL\">GUINEA ECUATORIAL<\/option><option value=\"INDIA\">INDIA<\/option><option value=\"INDONESIA\">INDONESIA<\/option><option value=\"ITALIA\">ITALIA<\/option><option value=\"M\u00c9XICO\">M\u00c9XICO<\/option><option value=\"MOZAMBIQUE\">MOZAMBIQUE<\/option><option value=\"REP\u00daBLICA DEMOCR\u00c1TICA DEL CONGO\">REP\u00daBLICA DEMOCR\u00c1TICA DEL CONGO<\/option><option value=\"SENEGAL\">SENEGAL<\/option><option value=\"VENEZUELA\">VENEZUELA<\/option><\/select><\/span>\n<\/p>\n<p>Proyecto o equipo*: <span class=\"wpcf7-form-control-wrap\" data-name=\"proyecto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"proyecto\" \/><\/span>\n<\/p>\n<p><strong>Si desea recibir una contestaci\u00f3n a su sugerencia o queja, indique sus datos de contacto<\/strong>\n<\/p>\n<p>Nombre y apellidos: <span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span>\n<\/p>\n<p>Correo electr\u00f3nico: <span class=\"wpcf7-form-control-wrap\" data-name=\"correo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"correo\" \/><\/span>\n<\/p>\n<p>Tel\u00e9fono: <span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"telefono\" \/><\/span>\n<\/p>\n<p><strong>Sugerencia, queja o felicitaci\u00f3n<\/strong>\n<\/p>\n<p>Mensaje*: <span class=\"wpcf7-form-control-wrap\" data-name=\"mensaje\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"mensaje\"><\/textarea><\/span>\n<\/p>\n<p><br style=\"clear:both\" \/><br style=\"clear:both\" \/><br \/>\n<div class=\"cf7-cf-turnstile\" style=\"margin-top: 0px; margin-bottom: -15px;\"> <div id=\"cf-turnstile-cf7-562771552\" class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAAAc7wYvyKY3hbjnf\" data-theme=\"light\" data-language=\"auto\" data-size=\"\" data-retry=\"auto\" data-retry-interval=\"1000\" data-action=\"contact-form-7\" data-appearance=\"always\"><\/div> <script>document.addEventListener(\"DOMContentLoaded\", function() { setTimeout(function(){ var e=document.getElementById(\"cf-turnstile-cf7-562771552\"); e&&!e.innerHTML.trim()&&(turnstile.remove(\"#cf-turnstile-cf7-562771552\"), turnstile.render(\"#cf-turnstile-cf7-562771552\", {sitekey:\"0x4AAAAAAAc7wYvyKY3hbjnf\"})); }, 0); });<\/script> <br class=\"cf-turnstile-br cf-turnstile-br-cf7-562771552\"> <style>#cf-turnstile-cf7-562771552 { margin-left: -15px; }<\/style> <script>document.addEventListener(\"DOMContentLoaded\",function(){document.querySelectorAll('.wpcf7-form').forEach(function(e){e.addEventListener('submit',function(){if(document.getElementById('cf-turnstile-cf7-562771552')){setTimeout(function(){turnstile.reset('#cf-turnstile-cf7-562771552');},1000)}})})});<\/script> <\/div>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-503\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-503\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">S\u00ed, he le\u00eddo y acepto las <a href=\"https:\/\/anterior.itakaescolapios.org\/politica-de-privacidad\/\" target=\"_blank\">pol\u00edtica de privacidad<\/a><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_2\" name=\"_wpcf7_ak_js\" value=\"37\"\/><script>\ndocument.getElementById( \"ak_js_2\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Itaka-Escolapios, based on its Strategic Plan and oriented towards the achievement of its Mission, Vision and in accordance to its Values, establishes the following Quality Policy [&hellip;]<\/p>\n","protected":false},"author":46,"featured_media":0,"parent":2,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-32389","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/anterior.itakaescolapios.org\/en\/wp-json\/wp\/v2\/pages\/32389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/anterior.itakaescolapios.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/anterior.itakaescolapios.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/anterior.itakaescolapios.org\/en\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/anterior.itakaescolapios.org\/en\/wp-json\/wp\/v2\/comments?post=32389"}],"version-history":[{"count":24,"href":"https:\/\/anterior.itakaescolapios.org\/en\/wp-json\/wp\/v2\/pages\/32389\/revisions"}],"predecessor-version":[{"id":45101,"href":"https:\/\/anterior.itakaescolapios.org\/en\/wp-json\/wp\/v2\/pages\/32389\/revisions\/45101"}],"up":[{"embeddable":true,"href":"https:\/\/anterior.itakaescolapios.org\/en\/wp-json\/wp\/v2\/pages\/2"}],"wp:attachment":[{"href":"https:\/\/anterior.itakaescolapios.org\/en\/wp-json\/wp\/v2\/media?parent=32389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}