{"id":32389,"date":"2021-01-29T17:15:25","date_gmt":"2021-01-29T16:15:25","guid":{"rendered":"https:\/\/anterior.itakaescolapios.org\/?page_id=32389"},"modified":"2024-09-11T09:38:36","modified_gmt":"2024-09-11T08:38:36","slug":"calidad","status":"publish","type":"page","link":"https:\/\/anterior.itakaescolapios.org\/fr\/quienes-somos\/calidad\/","title":{"rendered":"QUALIT\u00c9"},"content":{"rendered":"<p><\/p>\n<div style=\"background-color: #e4e3b8; padding-top: 5px; padding-left: 5px; padding-right: 5px; text-align: justify;\">\n<p>Itaka-Escolapios, sur la base de son <a href=\"https:\/\/anterior.itakaescolapios.org\/fr\/quienes-somos\/plan-estrategico\/\">Plan strat\u00e9gique<\/a> et orient\u00e9 vers la r\u00e9alisation de sa Mission, Vision et conform\u00e9ment \u00e0 ses Valeurs, \u00e9tablit la <strong>Politique de Qualit\u00e9<\/strong> suivante pour l&rsquo;ensemble du r\u00e9seau.<\/p>\n<p>Un des objectifs principaux d&rsquo;Itaka-Escolapios est d&rsquo;atteindre la satisfaction de toutes les parties prenantes du r\u00e9seau, pour les projets qu&rsquo;il r\u00e9alise.<\/p>\n<p>Conform\u00e9ment \u00e0 cet objectif, le Patronat adopte les <strong>engagements<\/strong> suivants\u00a0:<\/p>\n<ul>\n<li>Promouvoir la <strong>culture du management de la qualit\u00e9<\/strong> au sein l&rsquo;organisation, en mettant en place un Syst\u00e8me de Management de la Qualit\u00e9 (SMQ) pour le r\u00e9seau et en l&rsquo;am\u00e9liorant continuellement pour accroitre la <strong>satisfaction des parties prenantes<\/strong>, la mesure de cette satisfaction \u00e9tant le cadre de r\u00e9f\u00e9rence pour la d\u00e9finition et la r\u00e9vision des <strong>objectifs de qualit\u00e9<\/strong> fix\u00e9s.<\/li>\n<li>Rechercher l&rsquo;am\u00e9lioration continue \u00e0 travers le <strong>management par processus<\/strong>, en formant les personnes qui travaillent pour le r\u00e9seau et en traitant de mani\u00e8re appropri\u00e9e les<strong> suggestions et plaintes<\/strong> des parties prenantes.<\/li>\n<li><strong>Informer, motiver et impliquer toutes les \u00e9quipes int\u00e9ress\u00e9es<\/strong> dans les r\u00e9sultats obtenus.<\/li>\n<li>Soutenir le management de la qualit\u00e9 et le management par processus dans toutes les <strong>d\u00e9marcations et si\u00e8ges d&rsquo;Itaka-Escolapios<\/strong>.<\/li>\n<\/ul>\n<p>La Commission Ex\u00e9cutive est mandat\u00e9e pour conduire le processus et mener \u00e0 terme cette politique qualit\u00e9 et g\u00e9rer efficacement les ressources disponibles.<\/p>\n<p>Par cons\u00e9quent, il sollicite de toutes les \u00e9quipes du r\u00e9seau et de ceux qui collaborent avec Itaka-Escolapios, leur implication dans les processus d&rsquo;am\u00e9lioration continue et l&rsquo;utilisation correcte et efficiente des services que le r\u00e9seau met \u00e0 leur disposition pour atteindre les objectifs et engagements de qualit\u00e9 d\u00e9finis.<\/p>\n<p>Le Patronat d&rsquo;Itaka-Escolapios<br \/>\n29 juin 2020<\/p>\n<\/div>\n<p style=\"text-align: right;\"><a href=\"https:\/\/anterior.itakaescolapios.org\/wp-content\/uploads\/2021\/03\/200629-Pol\u00edtica-de-calidad-Itaka-Escolapios.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">T\u00e9l\u00e9charger la Politique de Qualit\u00e9<\/a><\/p>\n<p>Conform\u00e9ment \u00e0 l&rsquo;engagement d&rsquo;am\u00e9lioration continue \u00e9nonc\u00e9 dans notre Politique de Qualit\u00e9, Itaka-Escolapios a mis en place un comit\u00e9 de qualit\u00e9 et a obtenu la <a href=\"https:\/\/anterior.itakaescolapios.org\/wp-content\/uploads\/2021\/03\/Certificado-EDUQATIA-ISO9001-AI-714-19.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">certification ISO 9001:2015<\/a> au si\u00e8ge de Valence.<\/p>\n<p>L&rsquo;un des principaux objectifs d&rsquo;Itaka-Escolapios \u00e9tant d&rsquo;obtenir la satisfaction de toutes les parties prenantes du r\u00e9seau, la bo\u00eete aux lettres suivante pour les suggestions, les plaintes et les f\u00e9licitations a \u00e9t\u00e9 mise en place afin de faciliter leur r\u00e9ception et leur transmission aux \u00e9quipes correspondantes.<\/p>\n<div style=\"border: solid 1px #beba2b; padding: 5px; background-color: #e3e3b8;\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f32435-o3\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"32435\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/32389#wpcf7-f32435-o3\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"32435\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f32435-o3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tipo\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"tipo\" value=\"Sugerencia\" \/><span class=\"wpcf7-list-item-label\">Sugerencia<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"tipo\" value=\"Queja\" \/><span class=\"wpcf7-list-item-label\">Queja<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"tipo\" value=\"Felicitaci\u00f3n\" \/><span class=\"wpcf7-list-item-label\">Felicitaci\u00f3n<\/span><\/span><\/span><\/span>\n<\/p>\n<p><strong>A qui\u00e9n va dirigida<\/strong>\n<\/p>\n<p>Sede*: <span class=\"wpcf7-form-control-wrap\" data-name=\"sede\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"sede\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"OTRA \/ GENERAL\">OTRA \/ GENERAL<\/option><option value=\"BOLIVIA\">BOLIVIA<\/option><option value=\"BRASIL\">BRASIL<\/option><option value=\"CAMER\u00daN\">CAMER\u00daN<\/option><option value=\"CHILE\">CHILE<\/option><option value=\"COSTA DE MARFIL\">COSTA DE MARFIL<\/option><option value=\"ESPA\u00d1A\">ESPA\u00d1A<\/option><option value=\"Alca\u00f1iz\">Alca\u00f1iz<\/option><option value=\"Barbastro\">Barbastro<\/option><option value=\"Bilbao\">Bilbao<\/option><option value=\"Granada\">Granada<\/option><option value=\"Jaca\">Jaca<\/option><option value=\"Logro\u00f1o\">Logro\u00f1o<\/option><option value=\"Pamplona\">Pamplona<\/option><option value=\"Madrid\">Madrid<\/option><option value=\"Sevilla\">Sevilla<\/option><option value=\"Soria\">Soria<\/option><option value=\"Tafalla\">Tafalla<\/option><option value=\"Tolosa\">Tolosa<\/option><option 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privacidad<\/a><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_3\" name=\"_wpcf7_ak_js\" value=\"116\"\/><script>\ndocument.getElementById( \"ak_js_3\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Itaka-Escolapios, sur la base de son Plan strat\u00e9gique et orient\u00e9 vers la r\u00e9alisation de sa Mission, Vision et conform\u00e9ment \u00e0 ses Valeurs, \u00e9tablit la Politique de [&hellip;]<\/p>\n","protected":false},"author":46,"featured_media":0,"parent":2,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-32389","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/anterior.itakaescolapios.org\/fr\/wp-json\/wp\/v2\/pages\/32389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/anterior.itakaescolapios.org\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/anterior.itakaescolapios.org\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/anterior.itakaescolapios.org\/fr\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/anterior.itakaescolapios.org\/fr\/wp-json\/wp\/v2\/comments?post=32389"}],"version-history":[{"count":24,"href":"https:\/\/anterior.itakaescolapios.org\/fr\/wp-json\/wp\/v2\/pages\/32389\/revisions"}],"predecessor-version":[{"id":45101,"href":"https:\/\/anterior.itakaescolapios.org\/fr\/wp-json\/wp\/v2\/pages\/32389\/revisions\/45101"}],"up":[{"embeddable":true,"href":"https:\/\/anterior.itakaescolapios.org\/fr\/wp-json\/wp\/v2\/pages\/2"}],"wp:attachment":[{"href":"https:\/\/anterior.itakaescolapios.org\/fr\/wp-json\/wp\/v2\/media?parent=32389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}